FAQ

Yes. We are fully insured with General Liability, Workman's Compensation, Automobile Liability and Excess Liability specifically for roofing. Ask for an insurance certificate directly from a contractor's insurance company to make sure the right coverage is in force.

Asphalt shingles, the most common roofing material, will likely last 25 years in our NC climate. Underlayment, flashings and ventilation are all critical to getting the most life out of your roof.

We prepare you well ahead of the job with a checklist of household items to protect. The main thing to expect is loud noise.

It varies widely with the materials, the type of home or building and the labor involved. Call us to schedule a free, no obligation inspection and estimate.

It depends on whether your roof was damaged by an act of nature such as hail, high winds or a fallen tree. Contact your insurance company to start a claim, and beware of storm chasers who promise a free roof.

Look for cracked, warped or missing shingles, loose seams, deteriorated flashings and granules collecting in the gutters. Indoors, watch for cracked paint, discolored sheetrock or peeling tape.

North Carolina code allows two layers of shingles, but we do not recommend it: there is no way to find existing leaks without removing the old shingles and felt.

Not necessarily. Leaks often come from loose flashings or one damaged section, which our repair department can fix without a total replacement.

Often a failed plumbing vent flashing boot. UV rays degrade the neoprene seal, water runs down the pipe and shows up on the bathroom ceiling.

Metal costs more up front than asphalt shingles, but over its life cycle it can cost less because it lasts substantially longer.

Algae, which is more common in humid areas. It does not affect the life of your shingles.

Usually the roof is nearing the end of its life and the shingles have turned brittle, or they were fastened wrong, for example high-nailing.